Notice under the Act on Specified Commercial Transactions
Shipping, returns and terms
The terms of buying directly from us.
| Seller | Thunder Publishing |
|---|---|
| Contact | [email protected] For orders, returns and cancellations. |
| Goods | Books, CD-ROMs and maps |
| Product codes | Managed by ISBN, JAN and catalogue number |
| Prices | Shown on each page, tax included |
| Shipping | ¥500 flat rate within Japan. Free on orders of ¥5,000 or more |
| Payment | By invoice. We send an invoice with payment instructions after you order |
| When payment is due | At the time of ordering |
| Delivery | Within 2 business days of payment |
| Returns and exchanges | Defective or damaged-in-transit items are exchanged at our expense if you tell us within 8 days of arrival. Opened discs cannot be returned for other reasons. |
| Personal data | Used only as needed for billing and delivery. We do not hold card details. |